SFIT Managed Workplace (SFITMW)

With SFITMW, we monitor and manage client's IT assets, including systems, software, hardware and virtual resources. With a proactive IT health-monitoring and alert system, we can better optimize configurations, manage system and software versioning, as well as eliminate costly and obsolete equipment.

 

Continuous Monitoring

• 24/7 monitoring health, availability and performance of your IT assets
• Receive proactive alert notifications on possible failures

 

Asset Management

• Perform initial network assessment
• Asset inventory management features for managing software assets with license keys, hardware configurations and operating system parameters
• Track software expiry date and hardware warranty status

 

Security Assurance

• Continuous monitoring for viruses
• Automate verification of data backup and completion
  
  

Preventive Maintenance

• Automate or schedule software updates
• Install and upgrade third-party software for all workstations connected to the network
• Leverage on powerful desktop utilities for remote troubleshooting and diagnostic tasks
• Minimize security risks resulting from traditional remote control software reliance on external websites
• Schedule routine maintenance tasks on a daily, weekly or monthly basis

 

Quarterly Business Reviews

• Perform detailed needs analysis using readily available performance reports
• Set objectives and plan for IT improvements